Cancellations/Refunds
- How does a customer cancel their insurance policy?
- Do I need to notify Coverpay of the policy cancellation?
- Do I send a policy refund to the customer or to Coverpay?
- How long does it take for Coverpay to process a refund to a customer?
- What happens if the policy is cancelled before the merchant has been paid?
- What happens if the policy is cancelled during the cooling off period?
- What rights does Coverpay have over the insurance policy?