Please cancel your insurance policy directly with your merchant before notifying Coverpay.
You must then notify Coverpay of the cancellation date by logging into your Coverpay account. Under the Plans menu you can view all of your plans. Select the relevant plan then scroll down to Plan Actions and select Policy Cancelled.
Please enter the effective date of the cancellation not the date you contacted your merchant.
All payments cease on the date we are notified of the cancellation. You can only nominate a cancellation date up to 7 days in advance.