When you receive your refund will depend on the refund option you select on cancellation.
Coverpay provide 2 options for refunds:
- Rapid Refund directly to you
Pay out your plan now and Coverpay will instruct your merchant to send any policy refund directly to you. This is the recommended option.
- Refund via Coverpay
Coverpay will instruct your merchant to send any policy refund to Coverpay, pay out your plan then refund any balance to your card. All payments will cease from the policy cancellation date. As your merchant needs to send your policy refund to Coverpay first this option can take up to 28 days.